Transactional Analysis – Communication
Transactional analysis Eric Berne’s Transactional Analysis – early TA history and theory Transactional Analysis is one of the most accessible theories of modern psychology. Transactional Analysis was founded by Eric Berne, and the famous ‘parent adult child’ theory is still being developed today. Transactional Analysis has wide applications in clinical,…
Justin King Complaint
IN THE CIRCUIT COURT OF THE 11TH JUDICIAL CIRCUIT IN AND FOR FORD COUNTY, ILLINOIS JUSTIN WILLIAM KING, ) ) Plaintiff. ) ) ) v. ) ) Anheuser Busch Companies, Inc. ) ) Defendant. ) ____________________________________) COMPLAINT Comes Now the plaintiff, Justin King, by and through his attorney, states as follows: JURISDICTION…
Technology May Not Be Good to Children
Now more and more people cannot live without computers or a cell phone. Computers and cell phones make the world more exciting. They play an important part in everyone’s life. We use computers to work and study. Everyone uses cell phones every day. Although the computers and the cell phones…
Risk Managment in Commercial Banks
“RISK MANAGEMENT IN COMMERCIAL BANKS” (A CASE STUDY OF PUBLIC AND PRIVATE SECTOR BANKS) – ABSTRACT ONLY Prof. Rekha Arunkumar Faculty (Finance), MBA Programme ABSTRACT: “Banks are in the business of managing risk, not avoiding it……… ……… …….. ” Risk is the fundamental element that drives financial behaviour. Without risk,…
External Trends
Decision Making For Hotel & Restaurant Managers Define the term environment in this context. We say that strategic managers within organisations must consider environmental influences before arriving at business decisions; discuss what these environmental forces are and how they would impact on the decisions made by strategic management on the…
Secret Recipe
Introduction a. The business nature of the organization The Secret recipe’s real corporation name is Secret Recipe Cakes &Cafe Sdn. Bhd. Dato’ Steven Sim is the founder of Secret Recipe and their first outlet in SS2, Petaling Jaya; in 1997. They are locally registered companies under Companies Commission of Malaysia….
Non-Hierarchical Cluster Analysis
Non-Hierarchical Cluster Analysis Non-hierarchical cluster analysis (often known as K-means Clustering Method) forms a grouping of a set of units, into a pre-determined number of groups, using an iterative algorithm that optimizes a chosen criterion. Starting from an initial classification, units are transferred from one group to another or swapped…
Defining Customer Service Excellence
Definition of Customer Service If you are high tech, a company in a traditional industry, a non-profit, a government agency, or in the hospitality industry, you can create passionate customer loyalty using the following definition. “Excellent customer service is the process by which your organization delivers its services or products…
The Importance of Body Language in Cultures
Overseas English Overseas English ISSN 1009-5039 hwsy@overseaen. com 2011 2 http://www. overseaen. com Tel:+86-551-5690811 5690812 The Importance of Body Language in Cultures , ( , , 262700 ) Abstract:Communication is necessary to people’s daily life. Although we may not realize it when we talk with others, we make ourselves understood…
One Flew over the Cuckoo’s Nest
3 May 2011 One Flew Over the Cuckoo’s Nest In the novel, “One Flew over the Cuckoo’s Nest,” by Ken Kesey, the book has a lot of meaning, symbolism, and imagery. This book has been criticized by many around the country and has even been considered to be banned in…